ILM Qualifications are offered at SELECT through ALR Learning and Development, an approved centre with ILM.

Introduction to ILM Certificate and Diploma in First Line Management Programmes

Why ILM Qualifications?

• Expert Qualification Provider
• Trusted Partner
• Specialist Supporter

Aims and Objectives

• The ILM Level 3 Certificate in First Line Management aims to give practising or potential first linemanagers the foundation in this role.
• The ILM Level 3 Certificate in First Line Management aims to give practicing or potential first line managers the widest choice for their formal development in this role.

The Aims of the Qualifications are :

• To improve the performance, business focus and the effectiveness of first line managers
• To introduce management theory and concepts that can be applied in practice
• To support participants to help them become more effective managers and to gain recognition for your development.

Entry Requirements

There are no formal entry requirements, but participants will normally be either practicing or aspiring first line managers with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.

It is suggested that participants should have been in a managerial role for at least 12 months, and have received little/no management development to date.

• The programme is suitable for individuals from all disciplines.
• It will also help managers who are preparing for a promotion to more senior responsibilities or whose role is changing.

Programme Structure

Certificate

Attend 18 x 1-2 day Modules over 2 years:

• Induction
• Developing yourself and others
• Achieving objectives through time management
• Solving problems and making decisions
• Influencing others
• Introduction to leadership
• Organising and delegating
• Building the team
• Motivating to perform in the workplace
• Coaching and training your work team
• Recruiting, selecting and inducting new staff in the workplace
• Managing performance
• Managing Projects
• Writing for business
• Working with costs and budgets
• Understanding and Planning Change
• Managing Health and Safety
• Managing Customer Service
• Effective Meetings for managers
• Giving briefings and making presentations in the workplace

And to complete the programme:

• Presentation - Change Management Report

Assessments

Certificate

• Complete Certificate Assessments.
• Change Management Report.
• Development Plan Assignment.
• Time Management Plan Assignment.
• Work Based Assignment.
• Leadership and Management Assignment.
• HR Assignment.
• Finance Assignment.
• HSE Assignment.
• Final Presentation.

Please contact us for further details on the Diploma programme.